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Fresca Farm's shipping policy recommends our product follows the cold-chain from farm level straight through to your facility.  Cold-chain is the distribution chain for products that must be kept within a specific temperature range.  If there is a breakdown in the cold chain at any time during the process, temperature sensitive products may lose their quality freshness and/or integrity.


To guarantee only the highest quality flowers are shipped out of our warehouse, all our product is precooled upon arrival to our facility.  Our coolers maintain a temperature of 35°.  The temperature is also checked once the product is ready to leave our facility to ensure the optimal temperature is achieved.  However, if you wish to ship your order via an overnight delivery service, we cannot guarantee the condition of our product.  Therefore, we will not accept credits for product/freight charges.  As always, this product will be checked before leaving our facility. 



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